O999's Terms and Conditions — Read Before Registering

O999 (https://o999.bio) is an online gaming platform operated specifically for users in Bangladesh. These Terms and Conditions ("Terms") apply to all services, games, promotions, and financial transactions on the o999 platform.

By registering on o999 or beginning to use the platform, you are considered to have fully accepted these Terms and Conditions. Failure to comply with any part of the Terms may result in your account being suspended or closed.

These Terms are written in English and are intended for users in Bangladesh. In the event of any dispute, o999's interpretation shall be considered final.

The following requirements must be met to open an account and use services on o999:

• You must be 18 years of age or older.
• Online gaming must be legally permitted in the country or region from which you are accessing the platform.
• All information provided at the time of registration must be truthful, accurate, and complete.
• Each person may only create one account.
• Multiple accounts from the same IP address or device are not permitted.

Registration Process

During registration, you will need to provide a valid mobile number, email address, and payment method details. Once registration is complete, you will have full access to all services. Providing incorrect information may cause issues with the withdrawal process later.

You are solely responsible for the security and proper use of your o999 account. Please follow the rules below:

• Never share your username or password with anyone.
• Transferring or selling your account is strictly prohibited.
• You may not allow anyone else to use your account.
• Report any suspicious login attempts or unauthorized access to the support team immediately.
• Always keep your contact information up to date.

O999 will never ask for your password via email or phone. If anyone requests your password while claiming to represent o999, treat it as fraudulent and report it to us immediately.

The following rules apply when making a deposit on o999. Our support team is ready to assist with any deposit-related queries.

Deposit Limits & Methods

Important Deposit Rules

• Deposits must only be made from a payment account registered in your own name.
• Payments sent from third-party accounts will not be accepted and will be returned.
• Deposits are non-refundable once made, regardless of the reason.
• For failed deposits, please contact your bank or mobile banking provider directly.

The following conditions apply when withdrawing winnings from o999. Following the correct information and process will make your withdrawal fast and hassle-free.

• The minimum withdrawal amount is BDT 500.
• The maximum daily withdrawal limit is BDT 1,00,000.
• Withdrawals can only be made to the same payment method used for the deposit.
• Identity verification (KYC) must be completed before your first withdrawal.
• Standard withdrawals are processed within 3–6 hours.
• Bank transfers may take 1–3 business days to process.

Reasons for Withdrawal Delays

Withdrawals may be temporarily held or delayed in the following situations: incomplete KYC verification, unmet bonus wagering requirements, suspicious activity detected on the account, or technical issues.

O999's bonus and promotion offers are an exclusive benefit for members. However, each bonus comes with its own rules that must be followed.

Welcome Bonus

New members receive a welcome bonus on their first deposit. To withdraw this bonus, you must meet the specified wagering requirements — typically 20–30 times the bonus amount.

General Bonus Rules

• Each bonus offer can only be claimed once.
• Bonuses must be claimed within a set time frame — they will be cancelled once expired.
• Claiming the same bonus across multiple accounts is prohibited.
• Withdrawals are not permitted until the bonus wagering requirements have been met.
• Certain games may have restrictions on the use of bonus balance.
• If bonus abuse is detected, the bonus and any associated winnings will be forfeited.

All games on o999 are powered by internationally certified RNG (Random Number Generator) technology. Every game result is completely fair and random.

• If a technical error occurs during a game, the affected round may be voided.
• Bets placed on cancelled rounds will be refunded.
• In Live Casino games, the dealer's decision is final.
• O999's odds and rules apply to all Sports Betting.
• A lost network connection will not affect or alter the outcome of any game.

O999 ensures that all game software is regularly audited and fairness of results is maintained. If you have a dispute regarding any game outcome, you must notify the support team within 24 hours.

The following activities are strictly prohibited on the o999 platform. Any violation of these rules will result in immediate action.

• Multi-Account: A single individual creating or operating multiple accounts.
• Bots & Automation: Using automated software, scripts, or bots to play games.
• System Exploitation: Exploiting technical bugs or vulnerabilities in the platform.
• Money Laundering: Conducting money laundering or engaging in suspicious financial activity.
• Account hacking: Attempting unauthorized access to another user's account.
• Collusion: Collusion between multiple players to gain an unfair advantage.
• False Information: Submitting false or fraudulent documents during registration or verification.
• Abusive behavior: Misconduct toward the support team or other members.

O999 takes the protection of your personal information extremely seriously. Any data you provide is used solely for delivering services and ensuring security.

• Your personal information will never be sold to third parties.
• Limited information may be shared when required by legal obligation or security necessity.
• We use SSL encryption to keep all data secure.
• To view or delete your data, please contact the support team.

For more details, visit our Privacy Policy Read.

O999 reserves the right to suspend or permanently close any account under the following circumstances:

• Violation of any clause within the Terms & Conditions.
• Failure to verify identity or if false information is proven.
• If the account has been inactive for an extended period (12 months or more).
• Upon instruction from law enforcement authorities.
• If the member personally requests account closure.

Voluntary Account Closure

If you wish to close your account, submit a request to the support team. It is your responsibility to withdraw any remaining balance before the account is closed. For inactive accounts with a remaining balance, a maintenance fee of BDT 100 per month may be deducted.

O999 will not be held liable for the following:

• Game losses resulting from internet disconnection.
• Issues caused by your device or software.
• Errors or delays caused by third-party payment providers.
• Losses resulting from voluntarily sharing your account credentials.
• Disruptions caused by unexpected technical issues or scheduled system maintenance.

O999 always strives to deliver the best service; however, maximum liability is limited to the value of the transaction in question.

O999 reserves the right to modify these Terms and Conditions, in part or in full, at any time. Notice will be posted on the platform before any changes take effect.

• You will be notified of significant changes via email or SMS.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.
• If you do not agree to the updated Terms, you may submit a request to close your account.

The date of the most recent update will always be displayed at the top of this page. We recommend checking this page regularly.